Terms & Conditions

Introduction

Welcome to Sell Phone Orlando. By accessing our website at sellphoneorlando.com or using any of our services — including buying, selling, repairing, or unlocking electronic devices — you agree to be bound by these Terms and Conditions. Please read them carefully before proceeding.

These Terms and Conditions apply to all visitors, customers, and users of Sell Phone Orlando’s website and in-store services. If you do not agree with any part of these terms, please do not use our website or services.

1. About Sell Phone Orlando

Sell Phone Orlando is a local electronics store based in Orlando, Florida. We specialize in buying used, old, broken, and locked electronic devices for cash, selling certified pre-owned devices, repairing phones, tablets, and laptops, and providing phone unlocking services. Our store is located at 6327 S Orange Ave Suite 103, Orlando, FL 32809 and operates Monday through Friday from 11:00 AM to 7:00 PM.

2. Use of Our Website

By using the Sell Phone Orlando website, you agree to use it only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use and enjoyment of the site. You must not misuse our website by introducing viruses, attempting unauthorized access, or engaging in any conduct that is unlawful, harmful, or disruptive.

We reserve the right to suspend or restrict access to our website at any time without notice if we believe you are in breach of these terms.

3. Device Sales & Cash Offers

When you bring a device to Sell Phone Orlando for evaluation, our team will assess the device based on its model, condition, functionality, and current market value. All cash offers made by Sell Phone Orlando are:

  • Free of charge — there is no fee to receive a quote or evaluation
  • Non-binding — you are under no obligation to accept any offer made
  • Final upon acceptance — once you accept an offer and the transaction is completed, it is considered final
  • Subject to change — offers are valid at the time of in-store evaluation and may vary based on market conditions

Sell Phone Orlando reserves the right to decline to purchase any device at its sole discretion. All transactions require a valid government-issued photo ID. By selling a device to us, you confirm that you are the rightful owner of the device and that it is free from any financial agreements, insurance claims, or legal encumbrances.

4. Device Repair Services

Sell Phone Orlando provides repair services for smartphones, tablets, MacBooks, and gaming consoles. By leaving a device with us for repair, you agree to the following:

  • A free diagnostic evaluation will be performed before any repair work begins
  • You will be provided with a repair quote before we proceed with any work
  • We use quality replacement parts sourced from trusted suppliers
  • Repair times may vary depending on the nature of the repair and parts availability
  • Sell Phone Orlando is not responsible for any pre-existing issues, data loss, or additional damage unrelated to the repair being performed
  • We are not liable for any data stored on your device — we strongly recommend backing up your data before leaving your device for repair
  • Devices left uncollected for more than 30 days after completion of repair may be subject to storage fees or disposal at our discretion

5. Warranties & Liability

Device Purchases (Pre-Owned): Certified pre-owned devices sold by Sell Phone Orlando come with a limited in-store warranty covering hardware defects. Warranty terms, duration, and coverage will be communicated at the time of purchase. The warranty does not cover physical damage, water damage, or issues caused by unauthorized modifications after purchase.

Repairs: Repair services carried out by Sell Phone Orlando are warranted against defects in parts and workmanship for a limited period as communicated at the time of service. This warranty does not cover new damage, misuse, or issues unrelated to the original repair.

General Limitation of Liability: To the fullest extent permitted by law, Sell Phone Orlando shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services or website, including but not limited to loss of data, loss of revenue, or damage to third-party property.

6. Intellectual Property

All content on the Sell Phone Orlando website — including text, images, graphics, logos, and page layouts — is the property of Sell Phone Orlando and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content from our website without prior written permission.

Sell Phone Orlando is an independent business and is not affiliated with Apple, Samsung, Google, Microsoft, or any other device manufacturer or brand. All third-party brand names, trademarks, and product names are used for identification purposes only.

7. Financing Terms

Sell Phone Orlando offers Buy Now, Pay Later and lease-to-own financing options through third-party providers including Sezzle and Acima. By applying for or using financing through these providers, you agree to the individual terms and conditions set by each financing partner. Sell Phone Orlando is not responsible for the terms, decisions, or actions of third-party financing providers.

Financing options are subject to eligibility and approval. Sell Phone Orlando does not guarantee approval for any financing application.

8. SMS and Communication Consent

By providing your phone number to Sell Phone Orlando — whether in-store, online, or through a contact form — you consent to receiving SMS and text messages regarding your transaction, service updates, appointment reminders, and promotions.

  • Message frequency may vary
  • Standard message and data rates may apply
  • To opt out of SMS messages, reply STOP at any time
  • For assistance, reply HELP
  • We do not share SMS opt-in data or consent with any third parties

9. Privacy

Your use of our website and services is also governed by our Privacy Policy, which is incorporated into these Terms and Conditions by reference. Please review our Privacy Policy at sellphoneorlando.com/privacy-policy to understand how we collect, use, and protect your personal information.

10. Third-Party Links

Our website may contain links to third-party websites for your convenience. Sell Phone Orlando does not control, endorse, or take responsibility for the content or privacy practices of any third-party websites. Accessing third-party links is done entirely at your own risk.

11. Changes to These Terms

Sell Phone Orlando reserves the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be posted on this page with a revised effective date. Your continued use of our website or services following any changes constitutes your acceptance of the updated terms.

We encourage you to review these Terms and Conditions periodically to stay informed of any updates.

12. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the State of Florida, United States of America. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts located in Orange County, Florida.

13. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us:

Phone

+1 (407) 334-2844

Address

6327 S Orange Ave Suite 103, Orlando, FL 32809

Hours

Mon – Fri: 11:00 AM – 7:00 PM Sat – Sun: Closed

Email

contactus@fastmoneyelectronics.com